Behavioral Health

Prior Authorization
WellFirst Health provides all Utilization Management services for the behavioral health needs of our members. A prior authorization is required for the following mental health and substance use services:
- Detox
- Inpatient
- Residential
- Partial Hospitalization/Day Treatment
- Intensive Outpatient
- Out-of-Network Outpatient
- In-home therapy
To request a prior authorization or notify WellFirst Health of an urgent/emergent admission:
Be prepared to provide the following information (not an inclusive list):