Jun 09, 2021
WellFirst Health will migrate to First Health's wrap provider network on July 1, 2021. First Health is the wrap network we use when members have to seek care outside of the WellFirst Health's service area. This means that members will receive new ID cards containing First Health's updated wrap provider network logo, along with a letter communicating how and why the ID cards are changing in mid-June 2021.
First Health has a robust provider network that will replace all of our current MultiPlan wrap/rental networks. This wrap network coverage allows for member protections and discounted rates for provider services when care has to be obtained outside of one of our proprietary provider networks. Provider directory searches will also be easier with First Health's single network comprehensive search.
The final medical treatment/service date that providers can bill for services within one of the MultiPlan networks is June 30, 2021. Wrap/rental network provider claims for dates of service on and after July 1, 2021, will be paid using First Health's contractual relationships with its wrap network providers.
There will be a MultiPlan claims "run-out" period for dates of service prior to July 1, but which are not billed to our health plan until after this date. This "run-out" period for submission of claims that are payable using MultiPlan's networks will continue for 12 months through June 30, 2022.
NOTE: No changes will be made to member benefits or to WellFirst Health's proprietary provider networks. If you have any questions regarding First Health's wrap provider network, contact your account representative.